Member Services

SBI Serves as Association Headquarters

By providing your association with a physical location and professional staff, SBI releases volunteers from the time-consuming duties of running a front office, freeing them for more important work.  Services include:

• Human resources
• Equipment and supplies
• Records' maintenance
• Security and backup protection
• Phone and mail services
• Archival storage

SBI Designs and Conducts Campaigns for New Members and Renewals

To survive and thrive, volunteer organizations depend on interested and involved members.  When a new member joins your association, SBI delivers the services that will insure a productive, long-lasting relationship.

• New Members and Renewals

  SBI reduces delays and mailing costs by:

  • Enabling members to make payments through your website
  • Verifying and updating member information
  • Setting deadlines for dues and automatically update member status for both payment and nonpayment
  • Sending automated, personalized email reminders about approaching dues deadlines
  • Tracking and reporting applications and renewal

 

• Membership Records

  SBI knows how important your records are. Our membership records' system:

  • Includes integrated dues renewal/event registration
  • Supports an unlimited number of custom fields
  • Includes easy-to-use customizable search functionality
  • Provides extensive tools for reporting and analysis
  • Exports customized data to an Excel file or other database
  • Emails, prints, and exports entries and search results
  • Protects the security of all contents

SBI Provides Certification Management

Certification is a process through which representatives of your association formally recognize the competency of peers in specific areas.  Continuing Medical Education (CME) is a particular kind of certification in the medical field.  Associations place great importance on certification because it:

• Boosts credentials
• Offers career advantages
• Acts as a "passport" that is recognized industry wide
• Signals commitment to ongoing professional development

SBI can initiate a certification program for your association or manage your existing program.  SBI's relationship with testing centers and document suppliers make it simple and easy.

SBI Provides Marketing and Communications Services

Communicating key messages to members is a vital part of member retention and a primary way of achieving the objectives of your association.  SBI insures that the brand identity and content of your association's messages are clear.  SBI can help your organization with:

• Audience identification
• Marketing plans
• Campaign strategies
• Event planning
• Writing and editing
• Graphic design
• Internet presence
• Direct mailings
• Brand services

SBI Conducts Event Registration

Nothing is more important to establishing the right tone for an event than a quick, smooth registration process.  Hosting more than 1,500 events over 20 years gives SBI unparalleled expertise in handling registrations.  SBI offers online and telephone registration prior to the event.  At the event itself, SBI staff personally greets participants, providing them with materials and orienting them to the layout of the venue and the "must sees."  SBI is expert at event logistics and agendas, insuring that each and every participant is in the right place at the right time.